About Jolted Reality™

Jolted Reality™ is a small team running a variety of events and racing series for a curated selection of competitive racing simulators, namely, Assetto Corsa, Assetto Corsa Competizione, and the sailing simulator, Hydrofoil Generation. Our dedicated servers are optimised for performance and reliability. We also create custom-designed scenarios and other developments to achieve the desired experience for our users.

At Jolted Reality, we're committed to providing our users with the best possible experience, both on and off the server. We offer a variety of features and tools to help our users compete at the highest level, including:

• Dedicated servers that are optimized for performance and reliability
• A variety of custom-designed scenarios and competitions
• A supportive community of competitive players
• A commitment to fair play and sportsmanship

We're always looking for new ways to improve our services and provide our users with the best possible competitive simulation experience. If you have any constructive suggestions or feedback, please feel free to contact us.

Terms and Conditions

Please read these terms and conditions carefully before using the JoltedReality.com websites, social media accounts (hereafter collectively referred to as "Website") and servers.

By using the Website and Servers, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, please do not use the Website or Servers.

Access to the Website and Servers

We grant you a non-exclusive, non-transferable license to access and use the Website and Servers for your personal, non-commercial use. You agree not to use the Website for any commercial purpose, including but not limited to advertising, marketing, or selling products or services without express permission from us. We reserve the right to limit access to this website (this includes related websites and servers under its control) as well as products and/or services at any time and/or location.

User Conduct

As a member of the Jolted Reality community, you agree to use the Website and Servers in a responsible and lawful manner. This includes but is not limited to:

• Following all applicable laws and regulations.
• Respecting the intellectual property rights of others, including the copyright and trademark rights of Jolted Reality and its members.
• Not transmitting any harmful or malicious code, including but not limited to viruses, worms, or Trojan horses.
• Not engaging in any disruptive or abusive behavior, including but not limited to spamming, flooding, or denial-of-service attacks.
• Not posting or transmitting any content that is defamatory, obscene, or otherwise objectionable.

Copyright and Intellectual Property

All of the content on the Website and Servers, including but not limited to the text, images, videos, and software, is protected by copyright and other intellectual property laws and below to their respective owners. Content on the websites and servers (not including user generated content) belongs to Jolted Reality, its members and other respected holders. You agree not to copy, distribute, or modify any of the content on the Website or Servers without express permission from Jolted Reality or IP owners.

Image credits for the front page of the website are from the simulators, Hydrofoil Generation and Assetto Corsa. Images on the motorsports and sailing sites largerly include content from Hydrofoil Generation, Assetto Corsa and Assetto Corsa Competizione. Further imagery are licenced CC0, royalty free or belong to their respective owners and used in advertising their products and/or services.

Server Conduct

All members of the Jolted Reality community are expected to act humanely and respectfully towards each other on the Website and servers. This includes but is not limited to:

• Avoiding cheating, hacking, or exploiting game mechanics.
• Refraining from using offensive language, hate speech, political propaganda, or symbols.
• Not harassing, bullying, or otherwise abusing other players.
• Not promoting violence, hatred, or discrimination.
• Not sharing personal information about yourself or others.
• Following all applicable laws and regulations.
• Respecting the intellectual property rights of others.
• Not transmitting any harmful or malicious code.
• Not posting or transmitting any content that is defamatory, obscene, or otherwise objectionable.

Indemnification

You agree to protect and defend the Jolted Reality team, its members, and their successors, representatives and agents, from and against any and all legal claims, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the Website and/or servers, your violation of these terms and conditions, or your infringement of any intellectual property rights of others.

In plain English, this means that you are responsible for any harm that the Jolted Reality team may suffer as a result of your actions on or off the Website. This includes any legal fees that the team may incur to defend itself against lawsuits or other claims.

If you are unsure about whether your actions may violate this indemnification clause, please contact the Jolted Reality team for clarification.

This indemnification clause means that you agree to pay for any damages or costs that the Jolted Reality team incurs as a result of your use of the Website and servers, if you violate the terms and conditions, or if you infringe on the intellectual property rights of others.

Examples of situations where the indemnification clause might be triggered:

• You use the Website to post defamatory or copyright-infringing content.
• You hack into the Website or otherwise compromise its security.
• You develop a third-party application that uses the Website's API in a way that violates the terms of service.
• You are sued by a third party for something that you did on the Website.

If any of these situations occur, the Jolted Reality team may seek indemnification from you. This means that the team may ask you to pay for their legal costs, as well as any damages or other costs that they incur as a result of your actions.

Disclaimer

The information and content on the Jolted Reality website and servers are provided for informational purposes only and are not intended to be a substitute for professional advice. The Jolted Reality team does not make any representations or warranties about the accuracy, completeness, or timeliness of the information or content on the website or servers.

You should not rely on the information or content on the Jolted Reality website or servers to make any decisions about your health, finances, or other important matters. You should always consult with a qualified professional before making any decisions about your health, finances, or other important matters.

The Jolted Reality team is not responsible for any damages or losses that you may incur as a result of your reliance on the information or content on the website or servers.

Jolted Reality makes best efforts to provide its users with the best possible latency and performance experience. However, there are a number of factors that can affect latency and performance, including but not limited to:

• The user's internet connection speed and quality
• The distance between the user and the server
• The number of users currently using the server
• DDOS attacks
• Required server maintenance
• Unexpected technical problems

The Jolted Reality team is not responsible for any bad latency or performance that may occur.

By using the Jolted Reality website and servers, you agree to accept this disclaimer and release the Jolted Reality team from any liability for bad latency or server performance.

Trademarks, Brands, and Intellectual Property

The Jolted Reality team owns and operates the Jolted Reality™ brands, trademarks, trade names, intellectual property, and domains. It is strictly prohibited to use the Jolted Reality™ brands, trademarks, and trade names without the consent of the Jolted Reality team and their respective intellectual property owners.

Privacy Policy

This privacy policy explains how the Jolted Reality team collects, uses, and shares personal data. The Jolted Reality website and servers are owned and operated by the Jolted Reality team. The team is committed to protecting the privacy of users and complying with all applicable data protection laws and regulations.

Personal Data We Collect

The Jolted Reality team collects the following personal data from users of the website:

• Account information: This includes your name, email address, and username (if applicable).
• Device information: This includes the type of device you are using, your IP address, and your operating system.
• Usage data: This includes information about how you use the website, such as the pages you visit and the games you play.
• Competition data: If you enter a competition on the website, the team may collect your name and email address.

How We Use Personal Data

The Jolted Reality team uses personal data for the following purposes:

• To provide and maintain the website.
• To communicate with you about your account and your use of the website.
• To improve the website and the team's services.
• To send you marketing and promotional communications (if you have consented to receive them).
• To conduct competitions and give away prizes.

How We Share Personal Data

The Jolted Reality team may share personal data with third-party service providers who assist the team with operating the website and providing its services. These third-party service providers are contractually obligated to keep your personal data confidential and to use it only for the purposes authorized by the team.

The team will not share your personal data with any other third parties without your consent, except as required by law.

Your Rights

You have the following rights with respect to your personal data:

• The right to access your personal data.
• The right to rectify your personal data.
• The right to erase your personal data.
• The right to restrict the processing of your personal data.
• The right to object to the processing of your personal data.
• The right to data portability.

To exercise your rights, please contact the Jolted Reality team at contact at joltedreality.com

Data Retention

The Jolted Reality team will retain your personal data for as long as it is necessary to provide you with the website and its services, and to comply with its legal obligations.

Data Security

The Jolted Reality team has implemented appropriate security measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Using encryption to protect personal data in transit and at rest
• Implementing access controls to restrict who can access personal data
• Regularly monitoring our systems for security vulnerabilities
• Multiple backups
• Conducting security training for our team

However, no method of transmission or electronic storage is 100% secure. Therefore, the Jolted Reality team cannot guarantee the absolute security of your personal data.

Additional Information for South African Users

In addition to the rights you have under the General Data Protection Regulation (GDPR), you also have the following rights under the Protection of Personal Information Act, 2013 (POPIA):

• The right to complain to the Information Regulator if you believe that the Jolted Reality team has violated your privacy rights.
• The right to choose whether or not to receive marketing and promotional communications from the Jolted Reality team.

To exercise your rights under POPIA, please contact the Jolted Reality team.

Modifications

Jolted Reality may modify these terms and policies at any time with a mention on this page that a change has taken place and would encourage you to read them again to decide if you wish to continue using the site.

Contact Us

If you have any questions about this document or the Jolted Reality team's privacy practices or even to confirm a representative, please contact the team.